TeleHealth Visits

Dr. Harte understands that many clients may not be able to attend appointments in-person and may desire more flexible and convenient treatment options. This is why Dr. Harte offers most services via video chat (i.e., TeleHealth/TeleMedicine).

Please note: For the foreseeable future, all appointments are being conducted via TeleHealth to maximize convenience and flexibility.

What You Need to Know

All assessment and psychotherapy appointments are being conducted using a HIPAA compliant, secure, cloud-based TeleHealth platform called Doxy.me. Before your meeting, you will receive an email with a link. After clicking on the link, you will be directed to the video conferencing website where you will then be checked into a digital "waiting room." Within minutes, Dr. Harte will initiate a video call with you.

You do not need to download anything in advance nor do you need to register for TeleHealth services. You just need a smartphone, tablet (with camera), or computer (with webcam). However, it is recommended that you utilize a computer, as tablets and smartphones tend to not work as well. It is also recommended that you use Google Chrome as browser.

Preparing for Your First Appointment

All clients will be required to electronically sign a TeleHealth Consent Form Addendum. This form will be emailed to you in advance of the meeting.
Plan to show up as you would for a regular appointment: Wear appropriate clothing and find a private, comfortable, seated location.
Ensure that you are in a private location, preferably with a door, that ensures you will be alone for the duration of your appointment. This location must be in Massachusetts or Rhode Island (the states in which Dr. Harte is licensed).
Use a laptop or desktop computer for TeleHealth appointments. Smartphones and tablets do not work well. It is advised opening the Doxy.me link in Google Chrome.
Ensure your computer has a webcam and speakers. Feel free to use earbuds, if preferred.
Arrive (click the link) 5 to 10 minutes prior to your first session. Have your credit card ready in case it’s not already on file.

Reminders

You must physically be in Massachusetts or Rhode Island and in a private space where no one else will be present for the duration of your appointment
Please have your credit card information on hand; payment will be collected at check-out
Please make sure you have your phone with you so that Dr. Harte can reach you in the event of any technical disruptions